Testimonials

To whom it may concern I just wanted to tell you how well J.O. was. I lost my mother bangle which is priceless to me, this young lady went above and beyond to help me get my mothers bangle back and I am extremely humbled by her dedication to deliver brilliant service. She was a real star and a credit to your company.  

Mr. J.M. 12th June 2017

I was impressed by the helpfulness and patience of my corespondent P., and would recommend this service to anyone in the same situation as I was (lost luggage)

Mr. S. 14th June 2017

Helpful and pleasant staff on counter

Mr. W.M.A 24th June 2017

I would like to thank you for the excellent service that we received today. My Grandson had left his wallet with his driving licence and cash on the plane when he returned from his holiday last night. We returned to the airport today and the service was excellent. The staff were helpful and friendly and quickly sorted the problem for us. The wallet and cash were all intact. Many thanks

Mrs. S.F. 26th June 2017

This service was absolutely amazing. I left my Ipad on a plane and never thought I would see it again. I called on Friday morning once I got home and my Ipad is already with me. The lady on the phone was so helpful and kind. thank you so much.

Mrs. C.B. 4th July 2017 Glasgow

Thank you so much . . . the website for real-time found items was wonderful.  Your emails and the single phone call that I made were very professionally handled.  This was probably easier than if I had left my iPAD at a TSA security checkpoint in my home states !?!?

Mr. J.H. 24th July 2017

I did not visit the store but communicated with your team by email. They responded very quickly and were very helpful even though my item was not located. I am grateful for the assistance and  though I would use the service again, I hope I will not  need it! Thank you.

Mr. K.M. 1st June 2017 Edinburgh

I did not actually see inside the store.  The article was presented to us.  Everyone could not have been more helpful.  It was a valuable bit of breathing equipment so had been of great concern to us.  We could not fault the service.  Thank you very much.

Mrs. J.C. 5th September 2017

My husband lost his hand luggage containing vital medication.  Luggage point located it, packaged it up very safely and arranged to have it sent out to my husband on holiday.  They were so helpful and - literally - have potentially saved my husband's life because some of the medicines are not available in Bulgaria.  I did not visit the store, as all my contacts were via email and phone. I cannot praise the staff or thank them enough - I am so grateful to them - they definitely went the extra mile for us..  They are absolute stars.

Mrs S.M.J. 19th October 2017

I think this service is fantastic, well done to everybody at Luggage-Point.

Mr. E.A. 27th October 2017