A1 service! From ringing regarding lost bracelets, to receiving them today. Many many thanks Edinburgh airport X
I found I was missing my keys on Monday 1st May 2017 after a trip to Germany. I called Lost Property late Monday afternoon and they confirmed my keys were there. Now, Friday 5th May they were returned before 9am.
Very happy and very thankful.
The online service was terrific, everyone was quite patient and useful.
Thank you very much for your professionalism.
Left kindle at airport and was thankfully found and sent back to me, great service!
My lost property was returned to me within 24hrs. Annette at the Birmingham office was amazing. A real credit to your company and an example of how customer service should be operated.
I am impressed with the way my enquiry was dealt with by Scott . The lost item is of great sentimental value, even though it is just a bonnet. I am really hoping that easyJet will have seen fit to hand it in. Meantime, I do believe that Scott is following it up with compassion. Thank you
Just a quick note to say what a great service you provided when I lost my phone last night at the Drop-Off Zone.
Realised the phone was missing when I got home so rang the number and it was picked up by the team at lost property. Very efficient: told me to collect and bring Passport and £7. Collected lunchtime today. Very helpful staff again. Delighted to find they had charged the phone up overnight!!
Quality Service all round.
I contacted Luggage point by email, received an email early next morning, then I rang and spoke with Raheela, who was very professional and helpful, my lost property arrived promptly next day. Magnificent service, and charges very reasonable.
I can not thank you enough.
Charlotte was very helpful, I was in a bit of a panic as I had forgotten a charger. Thanks Charlotte!